Service Engineer

Do you have a broad electro-mechanical baggage and a high degree of self-reliance? Are you interested in a technical hands-on job combined with direct customer contact? Then take a look at this vacancy.

Rycobel supplies and maintains equipment for measuring and improving product characteristics. A team of technical experts and a competent sales team assist customers with advice and assistance.

They offer a high-quality and extensive range of equipment to improve production processes and quality control.

In addition, the service department provides important added value to the company: the technicians are responsible for the calibration, repair and maintenance of the equipment.

To strengthen this department, they are looking for a Service Engineer for their European customers.

Your challenge

Together with your colleagues, you are responsible for the installation, start-up, maintenance, repair and calibration of an extensive and constantly evolving range of equipment used in production processes and industrial laboratory environments in various sectors (food, automotive, pharmaceuticals, universities, packaging, etc.).

I Stock 586349520

Your customers are often large and internationally renowned companies. They are all companies that play an important role in their sector. As a Service Engineer, you will be at the heart of these companies. The following tasks are involved:

  • Installation and start-up of sold equipment at customers.
  • Calibration and repair of equipment
  • Providing quality training and advice on the operation of the equipment to end users.
  • Troubleshooting and problem solving on problem reports.
  • Supporting customers with operational aspects of the equipment.
  • Managing your own planning in consultation with your colleagues, the field staff and the planning manager.
  • Accurately drawing up service reports and discussing these with the customer.

Your qualities

Service Photo
  • You have an Engineering degree or Bachelor degree preferably in Electromechanics. Other training is also possible if you have the general technical knowledge and experience necessary for this job.
  • You have a broad technical interest: mechanics, mechanical engineering, electronics, pneumatics.
  • You are interested in a wide variety of applications. A large dose of eagerness to learn comes in handy.
  • Communication is also essential. It is important to listen to the customer, make the right analysis and offer the most efficient solution.
  • You are flexible and willing to travel within Europe. Planning can often be done well in advance but sometimes urgent interventions are necessary.
  • Your work area is mainly the BeNeLux, Germany, France and the UK. It is therefore important that you have a very good knowledge of the Dutch and English languages. Because of an increasing French market and current activities in Wallonia, it is important that you have a practical spoken knowledge of French. Knowledge of German is a plus.

Applying for this job

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